Terms of service

Terms of Service

Last updated: October 6, 2026

Welcome to PELAVORIEN LLC.

These Terms of Service govern your access to and use of pelavorien.com, including purchases of digital products, downloadable content, website features, and related services.

By accessing our website, placing an order, purchasing a digital product, or downloading our content, you agree to these Terms.

1. Company Information

PELAVORIEN LLC
EIN: 98-1976303
8206 Louisiana Blvd NE Ste A 9336
Albuquerque, NM 87113
United States

Email: contact@pelavorien.com
Phone: +1 (505) 648-5041
Website: pelavorien.com

2. Our Products

PELAVORIEN LLC provides digital educational content relating to calligraphy and lettering for beginners.

Our products may include:

  • Calligraphy guides

  • Lettering guides

  • Stroke and pressure exercises

  • Roman alphabet guides

  • Italic alphabet guides

  • Copperplate guides

  • Flourishing and ornament guides

  • Lettering-composition guides

  • Cards and correspondence guides

  • Monogram and keepsake resources

  • Practice sheets

  • Downloadable PDF ebooks

  • Digital collections and bundles

3. Acceptance of Terms

By using our website or purchasing a product, you confirm that:

  • You have read and understood these Terms.

  • You agree to comply with these Terms.

  • You have the legal capacity to enter into a binding agreement.

  • Information supplied during checkout is accurate and complete.

4. Digital Products

Our products are digital unless expressly stated otherwise.

Digital products may be delivered through:

  • Email

  • Download links

  • Checkout confirmation

  • Customer account access

  • Secure digital delivery pages

  • Other electronic delivery methods

No printed books, pens, nibs, ink, paper, stationery, tools, or physical kits are included unless expressly stated otherwise.

5. Orders

We reserve the right to reject, review, or cancel an order where reasonably necessary because of:

  • Suspected fraud

  • Unauthorized payment

  • Duplicate transactions

  • Technical errors

  • Pricing errors

  • Incorrect information

  • Abuse of our services

  • Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

6. Pricing and Payments

Prices are displayed in the currency shown during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

7. Taxes

Applicable taxes may be calculated and collected where required.

8. Digital Delivery

Digital products are generally made available immediately or shortly after successful payment once the relevant digital-delivery system has been activated.

Customers are responsible for providing a valid email address and maintaining a compatible device and suitable software capable of opening the supplied digital format.

For delivery problems, contact:

contact@pelavorien.com

9. License to Use Our Products

Purchasing a PELAVORIEN LLC digital product grants you a limited, personal, non-exclusive, non-transferable license to use the product for your own personal educational and creative purposes.

Customers may print selected practice sheets, exercises, templates, or reference pages for their own personal use where appropriate.

Purchasing a product does not transfer intellectual-property ownership.

Without written authorization, you may not:

  • Resell our ebooks.

  • Redistribute purchased files.

  • Share download links publicly.

  • Upload our products to file-sharing websites.

  • Republish substantial portions.

  • Sell modified copies.

  • Claim our instructional content as your own.

  • Repackage our guides for commercial sale.

  • Create competing digital products substantially derived from our original materials.

10. Customer Creative Work

Customers retain ownership of original lettering, calligraphy, cards, notes, monograms, layouts, and other creative work they independently create while using our educational materials.

Using our guides does not transfer ownership of your original creative work to PELAVORIEN LLC.

Our proprietary instructional text, diagrams, reference alphabets, exercises, templates, layouts, and educational materials remain protected.

11. Intellectual Property

Content owned by or licensed to PELAVORIEN LLC may include:

  • Ebooks

  • Written materials

  • Stroke diagrams

  • Alphabet references

  • Flourishing exercises

  • Composition frameworks

  • Practice sheets

  • Templates

  • Illustrations

  • Graphics

  • Designs

  • Branding

  • Logos

  • Product names

  • Website content

All applicable intellectual-property rights are reserved.

12. Refunds

Refunds and payment-related matters are governed by our separate Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

13. Educational Purpose

Our products provide general educational information relating to recreational calligraphy and lettering.

They do not constitute:

  • Accredited art education

  • Professional calligraphy certification

  • Professional design certification

  • Professional handwriting analysis

  • Individualized professional instruction

  • Commercial design services

14. Tools and Materials

Our guides may refer to:

  • Dip pens

  • Pointed nibs

  • Ink

  • Paper

  • Rulers

  • Cutting tools

  • Mounting materials

  • Stationery supplies

Customers remain responsible for following manufacturer instructions and using products safely.

15. Pointed Nibs and Cutting Tools

Pointed nibs and cutting tools can cause injury.

Customers should:

  • Use tools carefully.

  • Work on a stable surface.

  • Keep hands clear of sharp points and blades.

  • Store tools safely.

  • Keep unsuitable tools away from children.

  • Provide responsible adult supervision where appropriate.

16. Ink and Work Surfaces

Ink may stain:

  • Clothing

  • Furniture

  • Floors

  • Paper

  • Other surfaces

Customers are responsible for protecting their workspace and handling inks according to manufacturer instructions.

17. Materials and Compatibility

Different papers, inks, nibs, and mounting products may behave differently.

PELAVORIEN LLC does not guarantee that every combination of materials will produce identical results.

Customers should test unfamiliar materials where appropriate.

18. Calligraphy and Lettering Results

Results depend on:

  • Practice

  • Previous experience

  • Writing posture

  • Pen angle

  • Pressure control

  • Paper

  • Ink

  • Nib

  • Individual technique

PELAVORIEN LLC does not guarantee identical results for every customer.

19. Cards, Letters and Keepsakes

Customers may use the educational principles in our guides to create personal cards, correspondence, monograms, and keepsakes.

Customers remain responsible for:

  • The wording they choose.

  • Personal information included.

  • Permissions involving third-party content.

  • The suitability of materials used.

  • The storage and preservation of completed pieces.

20. Preservation and Archival Results

Our products may contain general suggestions concerning storage and preservation of paper.

We do not guarantee that any item will:

  • Remain unchanged indefinitely.

  • Meet professional archival standards.

  • Avoid fading.

  • Avoid ink deterioration.

  • Avoid paper deterioration.

  • Remain free from environmental damage.

For valuable, historic, or irreplaceable items, consider appropriate professional conservation advice.

21. No Guarantee of Results

PELAVORIEN LLC does not guarantee:

  • Perfect handwriting or calligraphy.

  • Professional-level lettering.

  • Identical results to examples.

  • Professional qualifications.

  • Commercial commissions.

  • Artistic awards or recognition.

  • Financial or business results.

  • Permanent preservation of paper pieces.

Individual results vary.

22. Children and Pets

Our guides are primarily intended for adult beginners.

Pointed nibs, inks, cutting tools, and other materials should be kept away from children and pets where they could present a risk.

If younger participants take part, responsible adult supervision should be provided.

23. Third-Party Products and Services

Our guides may refer to:

  • Pens

  • Nibs

  • Ink

  • Paper

  • Stationery

  • Mounting products

  • Art suppliers

  • Websites

  • Applications

  • Other third-party products or services

PELAVORIEN LLC does not control these third parties and cannot guarantee their availability, pricing, quality, suitability, safety, policies, or continued operation.

24. Website Availability

We aim to maintain reliable access to our website and digital-delivery systems.

Temporary interruptions may occur because of:

  • Maintenance

  • Hosting problems

  • Technical issues

  • Software updates

  • Security incidents

  • Third-party outages

  • Events outside our reasonable control

25. Prohibited Uses

You may not use our website or products to:

  • Violate applicable law.

  • Commit fraud.

  • Infringe intellectual-property rights.

  • Distribute malicious software.

  • Attempt unauthorized access.

  • Interfere with website security.

  • Scrape protected content without authorization.

  • Impersonate another person.

  • Submit intentionally false information.

  • Abuse payment or refund systems.

  • Resell or redistribute our products without authorization.

26. Reviews and Customer Content

If you voluntarily submit a review, testimonial, photograph, lettering piece, card, monogram, comment, or other content, you confirm that:

  • You have the right to submit it.

  • It does not infringe another person's rights.

  • It is not intentionally misleading.

  • It does not contain unlawful material.

Where you authorize publication, you grant us a non-exclusive right to display and use the submitted content for reasonable business and promotional purposes, subject to applicable privacy requirements.

27. Privacy

Our collection and use of personal information is described in our Privacy Policy.

28. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • Every technique will produce identical results.

  • Every material will behave in the same way.

  • Every guide will suit every customer.

  • Third-party products or services will remain available.

  • Our website will always operate without interruption.

  • Every digital file will work with every possible device or application.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

29. Limitation of Liability

To the fullest extent permitted by applicable law, PELAVORIEN LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our website or educational materials.

Customers remain responsible for how they use pens, nibs, ink, cutting tools, paper, mounting materials, and other products described in our guides.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

30. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

  • Transaction review

  • Payment verification

  • Temporary delivery delays

  • Cancellation of suspicious transactions

  • Reasonable verification requests

31. Changes to Products

We may update, revise, redesign, or improve our digital products from time to time.

Reasonable updates do not necessarily constitute a defect.

32. Governing Law

These Terms and disputes relating to PELAVORIEN LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer protection requirements provide otherwise.

33. Dispute Resolution

If you experience a problem with a purchase or our services, we encourage you to contact us first:

contact@pelavorien.com

We aim to respond within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Nothing in this section prevents a customer from exercising rights or remedies available under applicable law.

34. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect where permitted by law.

35. Entire Agreement

These Terms, together with our:

  • Refund Policy

  • Privacy Policy

  • Shipping Policy

  • Other policies expressly incorporated by reference

form the agreement governing use of our website and purchases.

36. Contact Information

PELAVORIEN LLC
8206 Louisiana Blvd NE Ste A 9336
Albuquerque, NM 87113
United States

EIN: 98-1976303
Email: contact@pelavorien.com
Phone: +1 (505) 648-5041
Website: pelavorien.com